Terms and Conditions

Here at JAO Originals I really try to keep things simple.  Below are the basic terms and conditions I use for doing business.

Lead Times

Everything I do here is made from raw materials.  It takes time and has lead times.  I always do better when I can and I sometimes make extra pieces that are on the shelf.  If you would like a more definate time frame please send me a message.  Otherwise, general lead times are as follows.

copper pans - 2 weeks
carbon steel pans - 1 - 2 days

Shipping

All shipping is done through the Post Office by Priority Mail.  Currently the shopping cart is set for US addresses only.  If you live outside the USA and are interested in my products, please just send me a message at jeff@jaooriginals.com with your shipping information and the item you are interested in.  I will be very happy to look at the available options to your location and let you know the rates.

Returns

I am happy to accept returns but the item must be sent back to me within 7 day of you having received the item.

Item must be unused.

Once received back in good condition I will issue a refund for the purchase price.

The cost of shipping is not refundable.

Please contact me before returning any items.